Advice and answers from the Callyzer Team

How to Setup Call Recording in Employee Phone

Twinkle Pithwa
By Twinkle Pithwa Updated over 9 months ago

You can also follow our Youtube tutorial to setup Call Recording in Employee Phone.

To Setup Call Recording in Employee Phone, Kindly follow the following steps.

Step 1: Open the default dialer in the user’s device and go to settings

Step 2: In Call Settings, Enable Call Recording.

Step 3: As you enable call recording, all your calls will be recorded. These call recording files are stored in File Manage. We have to synchronize the Call recording folder with the Callyzer.
To do so, Open: Callyzer Biz application -> Settings -> Change Call Recording Location.
Select the respective call recording folder from the file manger and click “Use this Folder“.
Please click on the “Allow” button to grant Callyzer Biz access to the call recording folder.

 

 
 
Alternate Process to setup Call Recording in Employee Phone

If you cannot find the Call Recording path from user’s device. Kindly follow the below instructions.

Step 1: Open the Default Dialer -> Settings -> Enable auto call recording.

Step 2:  To share the recorded file, click on the call log for more options.

Step 3: Click on the share button and attach the call recording with Callyzer Biz.

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