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Troubleshooting
Troubleshoot for Samsung
Troubleshoot for Samsung
By
Twinkle Pithwa
Updated over 1 year ago
If you are facing issue in auto-synchronization, please follow the following steps.
Process 1: Battery Settings.
Step 1: open phone settings.
Step 2: Click on device maintenance.
Step 3: Click on battery icon/option.
Step 4: Scroll down and search for unmonitored Apps option and click on it.
Step 5: Select Add Apps Option.
Step 6: Search for Callyzer biz App and click on it.
Step 7: After Blue Tick, Click On Done Button in the top Right Corner.
Step 8: Screen After Pressing Done.
Process 2: Settings For Battery Optimization for Callyzer
Step 1: Open Phone Settings.
Step 2: Click on Apps Option.
Step 3: Click on 3 dots in top right corner.
Step 4: Click on Special Access Option.
Step 5: Click On Battery Optimization Usage Option.
Step6: Click Apps Not Optimized Down Arrow Button and Select All Apps.
Step7: By Default The Callyzer App Toggle Button Will be Blue.
Step 8: Click On Callyzer biz App and TURN OFF the Toggle Button.
Make Sure it Must be Gray.
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