Advice and answers from the Callyzer Team

Troubleshoot for Tecno

Twinkle Pithwa
By Twinkle Pithwa Updated over 2 years ago

If you are facing issue in auto-synchronization, please follow the following steps.
Process 1: Settings For AutoStart for Callyzer
Step 1: Open Phone Master App Of Your Phone.

Step 2: Find ToolBox And Click on It.

Step 3: Click on Auto-start Management.

Step 4: Search For Callyzer biz App and Turn ON the toggle Button.
Make Sure the Colour of Button must be BLUE

Process 2: How to disable battery optimization for Callyzer
Step 1: Open the Phone Setting.
Step2: Type battery in the search box and click on Battery Optimization Option.

Step2

Step 3: Click on Battery Optimization Option.

Step3

Step 4: Click on The Down Arrow And Select All Apps.

Step4

Step 5: All Apps Listing Will Be Displayed

Step5

Step 6: Search For Callyzer biz App and Click on it.

Step6

Step 7: It Will Open Following Options.

Step7

Step 8: Click On Callyzer biz App and TURN OFF the Toggle Button.

Step4

Step 9: Press Done After Selecting (Don’t Optimize Button).

Step9

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